Terms & Conditions

Welcome to acfragrances.com. By using our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before placing an order.


1. General Information

  • This website is owned and operated by ACFRAGRANCES.

  • These Terms govern all use of our website, services, and purchases made through acfragrances.com.

  • By accessing our site, you confirm that you are at least 18 years old (or have parental/guardian consent).


2. Products & Availability

  • We sell genuine, brand-name perfumes, colognes, and related fragrance products.

  • All products are subject to availability. If an item is out of stock, we will notify you and may offer an alternative or refund.

  • Product descriptions and images are provided for reference. While we strive for accuracy, slight variations (e.g., packaging updates from the manufacturer) may occur.


3. Pricing & Payments

  • All prices are displayed in Pound Sterling.

  • We accept major credit/debit cards and other secure payment methods.

  • Payments must be completed before orders are processed and shipped.


4. Shipping & Delivery

  • Orders are shipped to the address provided at checkout. Please ensure all details are accurate, as we cannot be held responsible for delivery errors due to incorrect information.

  • Delivery times are estimates and may vary depending on location, carrier, or external factors beyond our control.


5. Returns & Refunds

At ACFRAGRANCES, your satisfaction matters. However, due to the nature of fragrance products, our return policy is as follows:

  • Unopened & Unused Products: You may return an item within 14 days of delivery if it remains sealed, unused, and in its original packaging.

  • Opened or Used Products: For hygiene and safety reasons, we cannot accept returns or issue refunds once a fragrance has been opened or used.

  • Damaged or Incorrect Items: If you receive a damaged product or the wrong item, please contact us within 7 days of delivery. We will arrange for a replacement or refund once the item is returned in its original condition.

  • Return Shipping: Customers are responsible for return shipping costs unless the product was damaged or incorrect upon arrival.


6. Intellectual Property

  • All content on acfragrances.com (logos, images, text, graphics) is the property of ACFRAGRANCES and may not be used without permission.


7. Limitation of Liability

  • ACFRAGRANCES is not liable for indirect or incidental damages resulting from product use or website access.

  • Fragrance preferences are subjective; we are not responsible if a product does not meet personal taste expectations.


8. Privacy & Data Protection

  • We value your privacy. Please refer to our Privacy Policy for details on how we collect and protect your information.


9. Governing Law

  • These Terms & Conditions are governed by the laws of the United Kingdom. Any disputes will be handled under the jurisdiction of the local courts.


10. Contact Us

For questions or concerns regarding these Terms & Conditions, please contact us at:

ACFRAGRANCES
Email: admin@acfragrances.com
Phone: +44 7552966778
Website: acfragrances.com