Privacy Policy

At ACFRAGRANCES, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and shop on acfragrances.com. By using our website, you agree to the terms outlined below.


1. Information We Collect

When you interact with our website, we may collect the following information:

  • Personal Information: such as your name, email address, billing/shipping address, phone number, and payment details when placing an order.

  • Non-Personal Information: such as your IP address, browser type, device type, and browsing behaviour on our website.

  • Account Information: if you choose to create an account with us, we securely store your login details and preferences.


2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders.

  • Communicate with you about your purchases, delivery updates, and customer support.

  • Improve our website, products, and services.

  • Send promotional emails (only if you opt in).

  • Detect and prevent fraudulent transactions.


3. Protection of Your Information

  • We use industry-standard encryption (SSL) to protect sensitive data such as payment details.

  • Your personal details are kept confidential and are only accessible to authorized personnel.

  • We do not sell, rent, or trade your Personally Identifiable Information (PII) on the open market.


4. Sharing of Information

We may share your information only with trusted third parties that help us operate our business, such as:

  • Payment processors to complete your purchases.

  • Shipping carriers to deliver your orders.

  • Service providers for website hosting, analytics, or email communications.

These partners are required to protect your information and use it only for the purposes necessary to provide their services.


5. Cookies & Tracking Technologies

Our website uses cookies to improve your shopping experience, including:

  • Remembering your preferences and cart items.

  • Analyzing site traffic and performance.

  • Providing personalized product recommendations.

You may disable cookies through your browser, but some website features may not work properly without them.


6. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect information from them.


7. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of promotional emails at any time.

  • Request details of the data we hold about you.

To exercise these rights, please contact us at admin@acfragrances.com .


8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.


9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

ACFRAGRANCES
Email: admin@acfragrances.com
Phone: +44 7552966778
Website: acfragrances.com